Customer Service

Specialized control systems

abattoir service solutions

Your peace of mind is our top priority.

Hatziioakimidis takes software and automation to a whole new level so that you have enough time to focus on things that really matter.

More specifically, our skilled team of engineers develop smart systems so that you can supervise your slaughterhouse.

Our control systems have advanced machine diagnostic modules that can detect failure or even predict it before it takes place! Your slaughterhouse service is in good hands.

24/7 phone and A/R support

24/7 phone and A/R support

Innovative technologies are part of our core values.

Hatziioakimidis develops and implements new technologies that transform any engineer to slaughterhouse expert, ready to overcome any issue, any time.

We offer a revolutionary way to service your project through Augmented Reality technology and are ready to provide solutions to every technical problem that may occur in your slaughter line.

Our qualified staff is also available 24/7 for traditional direct communication over the phone in order to support your every need and provide custom-made abattoir service solutions.

At your disposal for any request
customer service 24/7 and phone support

Qualified technical staff for on-the-spot visits

Our hands-on approach sets us apart.

Nowadays, when it comes to abattoir service, technology can resolve almost any service request quickly and efficiently. However, it is possible that successful problem-solving requires in-person presence.

When needed, our team of experts is always available for immediate visits to your slaughterhouse for maintenance or repair of the slaughtering equipment.

In the event of non-engineering issues, we are able to send qualified slaughterers directly to your location to solve any process problems, too.

slaughterhouse service solutions

Fully equipped warehouse

You will never run out of spare parts

Hatziioakimidis has a complete warehouse of spare parts that are ready for immediate dispatch upon customer request.

We have managed to set handling time to 0 days, thanks to our sophisticated warehouse management system.

Consumables and spare parts are available to ship within 1-2 days, almost anywhere in the world, and our support team is ready to discuss and advise you by phone, chat, or AR call.

Hatziioakimidis is a partner you can rely on, for the complete lifecycle of your project.

slaughterhouse construction by Hatziioakimidis

Get in Touch

Our team of qualified engineers is available 24/7 and ready to answer any question or resolve any issue. With lifetime service and support, we are always a phone call or message away.